Privacy Policy

Template — this policy must be reviewed by a qualified legal professional before publication, including for compliance with India's Digital Personal Data Protection Act, 2023 and any other laws that apply to your visitors (e.g. GDPR).

1. Who we are

RatiRose Technologies (“we”, “us”) operates this website. For privacy questions contact us at ratiandrose@gmail.com or write to Gurgaon , Haryana - 122006.

2. Information we collect

• Contact and quote forms: name, email, phone, company, service interest, budget, timeline and the message you write.
• Job applications: name, contact details, position, portfolio link, cover note and resume file.
• Chat assistant: the messages you type during a chat session. If you choose to share your requirement in chat, the name, email and details you provide.
• Technical data: a pseudonymised (hashed) form of your IP address to prevent spam and abuse, and essential session cookies needed for form security.
• Analytics: with your consent, usage data collected by Google Analytics.

3. Why we use it

• To respond to enquiries and prepare proposals
• To assess job applications
• To operate the chat assistant and answer your questions
• To protect the website from spam, fraud and abuse

We do not sell your personal information.

4. Third-party services

We may use the following processors, depending on configuration: email delivery (SMTP provider), website hosting, an AI provider to generate chat answers (only the chat text is sent), Google Fonts and a content delivery network for icons, and Google Analytics. WhatsApp conversations are subject to WhatsApp's own privacy policy.

5. Retention

[Legal review required] Enquiries are kept for up to 24 months; job applications for up to 12 months unless you ask us to delete them sooner. Chat messages are not stored on our servers except when you submit a requirement through the chat.

6. Security

We use encrypted connections (HTTPS), server-side validation, access controls and restricted storage for submitted data. No method of transmission or storage is completely secure.

7. Your rights

You may request access to, correction of, or deletion of your personal data, and withdraw consent at any time, by emailing ratiandrose@gmail.com.

8. Cookies

We use an essential session cookie to secure forms. Analytics cookies are set only after you accept them in the cookie banner.

9. Changes

We may update this policy. The date at the top shows the latest revision.